Privacy Policy

Privacy and data protection.
InDialogue attaches great importance to your privacy and the protection of your security. Below you will find the guidelines we use to protect your personal data. Please read this carefully.

Privacy Policy of InDialogue.
InDialogue takes your privacy seriously. We only collect, store and use your personal data for specific purposes. We use your data to support and improve our customer or follower relationship. We use your data within the framework of a collaboration: communication, contacting, invoicing, and/or to keep you informed of events, news or other interesting information related to the field of InDialogue. We do not sell or give your personal information to others.

If you have any questions or concerns about your privacy, please contact InDialogue. You can also ask us to review the personal information you have provided to us and request that we change, correct or delete it. We strive to safeguard personal data by using appropriate measures and processes.

The information InDialogue collects about you.
InDialogue asks for specific personal information. We ask you to provide information for a smooth contracting or to provide services to you in a smooth manner, to improve our website, to respond to your request for information, to support your relationship with us or to to be able to follow up.

InDialogue may collect data when you contact us. This could be the case, for example, when:

You visit the InDialogue website
You request a free call
You ask us for a quote or proposal
You place an order with us
You request notifications (ie. newsletters, …) by e-mail
You subscribe to a newsletter or mailing list
When you contact us, we may ask you for one or more of the following information: name, address, e-mail address, telephone number, profession, industry, VAT number, transaction information and other information that we need to answer your question. process and/or to ensure that our cooperation runs smoothly.

InDialogue uses your personal data for specific purposes.
The information you provide will remain confidential. The information is collected and processed by InDialogue for the following general purposes or for other purposes permitted by law.

Processing your contract of the requested services
Answering requests for certain services
Improving our services
Contact you
Customize our communication with you and any marketing materials we share with you.
Your personal data will be used for the above purposes. This implies that we keep your data safe until we receive a counter message from you to adjust or delete your data.

Newsletters, mailing lists, requests for information.
We can send you information about our various services. Only InDialogue will send you these direct messages. If you no longer wish to receive such messages, please send a message with your details to the address provided below.

InDialogue
Germaine Rediger
Prinsenbos 27
1502 Lembeek
Belgium

BE0885.889.419

It takes up to ten business days for the changes to your preferences to be processed. As a result, it is possible that you will receive information for a while after we have received your request.

Your rights

At your request and within a reasonable period of time, we will inform you about the type of personal data we hold about you, the purposes for which we do this and the possible recipients or types of recipients, as well as the source of the data. Upon written request and within a reasonable period of time, we will also change, correct, delete and/or block personal data so that it is not further processed if that data turns out to be factually incorrect, incomplete or not required for the purpose of the processing.

You also have the right to inform the supervisor if we handle your request for adjustment or deletion incorrectly.

Customized experience: use of cookies

Technology helps us deliver better, more personalized experiences. InDialogue uses so-called cookies to help us determine what information is right for you and to improve your experience when interacting with us. Our use of cookies is intended to provide you with a better experience when using all the sites within InDialogue and to provide you with customized messages about our services when you visit those websites.

Google Analytics:

InDialogue uses Google Analytics to analyze the use of our website by our users. Google Analytics provides us with aggregated data to help us make informed business decisions. This data does not state individual data. Ultimately, Google, as a third party, checks information collected via Google Analytics: it is, therefore, best to check Google’s privacy policy if you want to know more about this. You can view this at: http://www.google.com/analytics/learn/privacy.html.

Mailchimp email marketing:

InDialogue uses Mailchimp as email marketing system. Our use of these systems is intended to keep you as a user or follower of our services better informed about the ins and outs of InDialogue. You can sign up for free via the forms on our website to read our newsletters, which you will receive by email. The data you provide to us via Mailchimp will only be used to be able to send this type of emails. The data is neither shared with others nor used for purposes other than those described above and is securely stored in a database. Mailchimp also has its own privacy policy. You can find this at:
https://mailchimp.com/legal/privacy/

WebinarGeek:

InDialogue uses WebinarGeek as a webinar marketing system. Our use of this system is intended to keep you as a user or follower of our services better informed about the ins and outs of InDialogue. You can sign up for free via the forms on our website to read our newsletters, which you will receive by email. The data you provide to us via WebinarGeek will only be used to send this type of email. The data is neither shared with others nor used for purposes other than those described above and is securely stored in a database. WebinarGeek also has its own privacy policy. You can find this at:
https://www.webinargeek.com/privacy

We use SimplyBookMe LTD as booking system. Here is their privacy policy :

https://simplybook.me/nl/legal/gdpr-compliance

Ruzuku Training Portal:

InDialogue uses Ruzuku as a Training Portal and Membership site. Our use of this system is intended to help you as a member/user to use training courses in a clear and transparent manner. Ruzuku has its own compliance policy:

https://ruzuku.helpscoutdocs.com/article/720-gdpr-compliance

InDialogue partners with Identity Compass to develop your profiles:

https://www.identitycompass.com/privacy-policy/index.php

Extra information:

If you have requested that an InDialogue partner contact you, we will need to provide your contact details to this partner. This information will not be shared with other parties and will only be forwarded to that partner to enable them to contact you. Personal data you provide to us will be stored and processed in accordance with all applicable regulations and the InDialogue privacy statement.

To contact InDialogue:

If you would like to contact us or if you have any questions about our privacy statement, you can email us at: germaine@indialogue.eu